The Network Management Service provides end‑to‑end operational management and technical support to ensure that the customer’s network infrastructure operates in a secure, highly available, performant, and manageable manner.
In Scope
Firewalls and security appliances
Routers and Switches
LAN / WAN / VLAN infrastructure
VPN (site‑to‑site and remote access)
Load Balancers
DNS, DHCP, IP Address Management (IPAM)
Wired and wireless network infrastructure (if applicable)
On‑premises, cloud, and hybrid network environments
Configuration & Change Management
Management of network device configurations
Configuration compliance review against standards and best practices