Disaster Recovery Management Services

Infrastructure & Platform

Virtualized environments (VMware, cloud‑based platforms)

Physical and virtual servers

Storage and replication platforms

Operating Systems

Windows and Linux operating systems

Applications & Databases

Infrastructure applications (IIS, File Server, RDP Server, etc.)

Databases

Critical business applications (as defined in contract scope)

Network Disaster Recovery Components

Firewalls and security gateways

Network segmentation, VLANs, and routing configurations

Site‑to‑site and remote access VPNs

Load balancers and traffic distribution components

DNS services, IP addressing, and network dependencies

Network access controls for DR and isolated environments

DR Strategy & Plan Management

Review of existing DR architecture, including network dependencies

Validation of DR runbooks, failover, and failback workflows

Review of RPO / RTO objectives for systems, applications, and network services

Dependency analysis and service prioritization

DR Infrastructure, Replication & Network Management

Monitoring of replication and synchronization processes

Verification of compute, storage, and network readiness in DR environments

Validation of firewall, routing, VPN, and access configurations for DR scenarios

Network connectivity and accessibility checks

Testing & Readiness (DR Validation)

Coordination of planned DR and Network DR test exercises (advisory / operational)

Validation of application, OS, and network‑level failover scenarios

Testing of load balancer, DNS updates, and traffic redirection mechanisms

Documentation of test outcomes and improvement actions

Disaster Event Management

Activation of the DR plan during disaster events

Coordination of infrastructure, application, and network failover processes

Firewall, VPN, routing, and access rule updates as required

Central coordination with OS, application, database, and network teams

Post‑Incident & Failback Management

Support for failback operations to the primary environment

Restoration of network configurations and access paths

Post‑incident review (RCA, lessons learned)

Updates to DR plans and network procedures

Documentation & Continuous Improvement

Maintenance of DR and Network DR documentation

Alignment of environmental changes with DR procedures

Continuous improvement and risk‑reduction recommendations